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Testimonials

“When we arrived in Kuala Lumpur, we were contacted by Melvin by a note left under the door and later that evening a phone call from him and he assured us everything was in place for our tour of Malaysia. Melvin arranged to meet us on the morning we were departing on the tour and was there promptly at 9.00am and introduced us to our guide Alan George Tung ( known as Alan). Alan was to be our guide for the duration of the trip and he was fantastic. You could tell he had over 30 years experience in the tour business. He was professional, helpful and a delight to be with, we were taken to places I am sure were not on the tour itinerary but he thought we would be interested in. On arriving at Taman Negara we were left by Alan for two days in the capable hands of the staff at the Mutiara resort. The resort was great, bungalow style accommodation with a rustic charm that had everything. Our guide for this section of the trip was Hasan who was again knowledgable in his field and obviously had a love of the history and botanical wonders of this fantastic place. We were then back with Alan and he was with us until the end of our trip when he delivered us to Penang. We would like it ,if you could pass onto the above people a big thank you for their effort in making our stay in Malaysia a memorable experience.”

Peter & Robyn
Jan 2016

Wonderful trip! Fantastic support from Ananias; would not have got back without his attitude and help.   Thanks also to Julie as anchor-person.
Thanks also to Leo on the boat trip and Sylvester on the memorable mountain bike trip through the rubber plantations.
Also to bus drivers for the yarns about family and Sabah.
(Mt Kinabalu Summit Trail/The Little Kinabatangan/Kiulu Cycling)

Stephen
March 2016

Just wanted to let you know Borneo was amazing.
Lankayan Island was incredible and would highly recommend to clients that want to have great snorkeling off the beach with turtles, great reef, lots of fish and clear pristine blue water .
The staff were lovely, rooms were great and right on the beach, food was good and so much of it and the best thing was seeing baby turtles hatching and another night a mumma turtle came up to lay her eggs which the staff came and knocked on our door to let us know.
They are doing a fantastic job of conservation with the reef and also turtles which is so refreshing. Was sad to say good bye but we are going back next year about May or June and will stay for longer. Transfers were seamless all but one which was our transfer to the island it said on our itinerary that we were getting picked up at 8.30 but was meant to be 9.30 but was  no big deal.
Orangutan and Sun bear sanctuaries  were fantastic and are also across the road from each other. Extremely well run, not expensive to enter and are proper sanctuaries not Zoo’s made to look like sanctuaries which is so wonderful.
Overall Borneo is doing an amazing job of conservation all round. The government has made laws that only 40% of rain forest can be planted out in palm oil and 60% must be held for Orangutans. Rehabilitation of Orangutans and Sun Bears are supported by government with hefty fines for people that hold either of these beautiful animals captive as well.
Kota Kinabalu was our relaxing part of the holiday (and relax we did) and of coarse the Shangril La was incredible. Our room was amazing with the best outlook over the ocean. Staff, food, amenities out standing and would highly recommend  this Hotel. We had a day at the sister Hotel Shangri La Rasa Ria for something to do and we found it to be a little run down. Staff didnt seem as happy and it was a long way from everything.
So to wrap things up we had a fantastic holiday and we look forward to booking our trip back there next year with you.

Kim & Peter
May 2017

It was a really good tour. (7Day Wildlife Tour).  Great guide (Phyllis) and driver (Kelvin) from Wildlife Expeditions and as you advised me, you get out what you put in.
We are overall very satisfied and it was the experience we wanted for our children with a few gentle challenges and a completely different culture.
The wildlife opportunities were great and some of the highlights. We also appreciated the visits to the WWII memorials and gardens. 

Kate
June 2017

Just a few words to thank you for the wonderful trip, especially in Borneo.  It turned out to be more than we expected and we thoroughly enjoyed every minute.  Your recommendations for the guided tours was very much appreciated and the guide, herself, was a very lovely young lady who was friendly and knowledgeable; we learnt quite a lot from her.  We were lucky to see the orang-utans and more specifically the pygmy white elephants.  Apparently only 25% of visitors get to see the elephants. 

We are hoping to go back to Borneo again ‘one day’. Thanks again!

Paul & Doris
April 2015

The B….  family arrived in my office straight off their flight home. They had a fantastic holiday, loved everything the river tour was an absolute highlight although Nature resort was fantastic.

It is great to have such happy clients. Thanks so much for your help and enthusiasm it has definitely paid off, they would like to go back again. So hopefully will see them again.

Beth
April 2015

Just a quick note to advise that we are back from our Borneo holiday which you organised for us.

The trip was great and all transfer arrangements were perfect with no hic ups at any stage. The trip down to Sukau and the Kitanabangan River were highlights as was the standard of accommodation throughout the holiday.

Josh Tandy
March 2015

Yes we had a great time. The resort in Kota Kinabulu (Shangri-La’s Tanjung Aru Resort) was amazing. The kids and us really enjoyed the water park. We went across to the nearby islands on a few occasions to take kids snorkelling and to go diving which was fun. The visibility from a dive perspective was not very good unfortunately perhaps to do with the time of the year. It was a shame as the coral in the shallow waters was is pristine condition so it would have been nice to be able to appreciate it more in deeper water.

Brunei was interesting although in hindsight 3 days was too much we could have managed with only 2 days and stayed another night in KK. The tours you organised for us were good as we are not the group touring types so having our own private tours worked really well.

We also had the opportunity to go see the Orangutans at the Rasa Ria resort, it was nice to see them roaming virtually free. Then there was a few trips into the city for some shopping and dinners out. 

Thanks for organising the trip you did a great job. If we have the opportunity to go Royal Brunei airlines again I would jump at the chance, so good with the kids and very safety conscious.

Tamara
January 2015

Thanks for helping with our holiday. We had a lovely time and can’t rate the RASA RIA highly enough.  We ended up upgrading to the ocean wing which was awesome.
I also highly recommend the Elephant Sanctuary just north of KL… we had an unbelievable behind the scenes experience. It was a magical and memorable day.
You guys were so easy to deal with and your travel advice spot on – so well done.

Skye
January 2015

Just a quick report to say we love the resort in Langkawi!!! ? (Berjaya Langkawi Resort)
It’s really lovely – and the food !!! We’ll need our own plane to get us home!!! ?
Would really recommend  this resort!! Great position, great food, nicely designed cabins and good service!

Lillian & Sylvia
July 2016

I’m back after having a fantastic time in Borneo!
Our guides (Tan & Geoff) were super friendly & informative in Sandakan, who looked after us so well.  Tan was with us on our first & second days, which included Seligan island.  Then he passed us over to Geoff on the last day of our tour.  Sepilok was great – we were lucky enough to see a mother & baby at the feeding platform.  Labuk Bay was really interesting except I thought that maybe there should be more supervision & control around the Silverleaf monkeys, as people were touching them.  So different to the Orangutan experiences.  We paid extra and saw the Sun bears too, which was really a privilege.  Seeing a turle on Seligan was amazing, to be that close!!!!
Four Points Sheraton was perfect for us.  One night we ate at Sim Sim water village, then another night along the waterfront at the Harbour Bistro Café, which was a great blend of western and local!  The Tanjung Aru Resort in KK was amazing.  Highly recommend there, in fact we only went into KK once for a seafood lunch, because we were enjoying the resort too much.  We did a 2 island cruise from Star Marina, which I would highly recommend the Manukan Island over Suri Island.  Suri Island was very crowded in comparison.
So overall, everything was wonderful and we hope to return!
Thanks again for all your assistance and advice.

 

Heather
June 2016

We had a wonderful time. The holiday was a great choice for our family’s age group (travelling with 16 & 18-year-old).
Shangri-La Tanjung Aru was lovely. We hired a charter boat for a day which was perfect because we got taken to snorkelling areas that were inaccessible to your run of the mill tourist. It was staffed by Jonathon (captain – Englishman who has lived in Malaysia for 28 years) and 2 local crew. They fed us, always had someone snorkel with us and Jonathon was a font of information. They would take us wherever we wanted so they took us to the zip line between islands also…..We were lucky enough to be around for the Sunday street markets as well.
We were met by our guide at Sandakan airport (G.K. Tan) who stayed us for the entire rest of the holiday. Tan was great! We saw 5 wild orangutans at the bird’s nest cave (2 mums with babies and 1 male showing unwanted attention!). They were really close. Tan said it looked like the older mum was testing the child to see if he could look after himself as we watched him get sent across open ground to climb a tree and pick his own jack fruit.
Billit Rainforest Lodge could not be faulted. Food was good & plentiful. Rooms were clean, spacious & air conditioned. We saw wild pygmy elephants, orangutans, crocodiles, 5 types of monkeys on our river cruising. The elephants couldn’t be found again the next day so our timing was perfect.
Overall, a great holiday. Thanks for organising for us.

Stephanie
June 2016

Just wanted to give you some feedback on our ABSOLUTELY FABULOUS Malaysia Holiday! All transfers were spot on!
Firstly, the Kapalai resort was excellent. Thank goodness we didn’t stay at Mabul as Robyn did a day trip there and said it was no comparison. Room, food ,diving, staff-all excellent!! What a beautiful Resort!
Sandakan 4 Points Sheridan- excellent as per their Worldwide standards . The Bilit Lodge on the River was excellent. All you needed and again with great food and friendly staff++. The tour guide (AZMAN) was excellent (please give his company that feedback)
On the river cruises we saw Elephants, proboscis monkeys, long and short tail Macques, hornbills, crocodiles, kingfisher etc!!
I actually saw all I hoped to see and more! The Gomantong Caves were excellent ++ with birds, bats ,insects and other critters and we saw 4 Orang Utans on the walk back from there!
The Shangri La at KK was also brilliant and the perfect chill out ending as you suggested. Rooms were beautifully appointed, great pool, terrific facilities, great food and staff. Keen to have another holiday in Malaysia but we will jettison the kids next time!

Steve
June 2016

We had an absolutely wonderful holiday thank you. You know the old saying ‘when things seem too good to be true……it was much more than our expectations! We were fortunate to have a small group of 8 (maybe that is normal) so we did not feel rushed. Accommodation was wonderful, breakfasts amazing, lunches too were just the best. Our tour guide, Mike Singh was very informative, we saw and learnt so much about Malaysia from him, and the best tour guide we have ever had. Our bus driver (owner) was a very careful driver and kept the bus in top condition. A 5 star tour and we have already told different ones about it. Thank you.  (Colonial Malaysia Tour

Paul & Heather
July 2016

Good to be home after an extremely enjoyable experience in Sabah.   Couldn’t fault anything, from the minute we were met at the airport, until we were dropped back again.    All the tour guides were friendly, helpful and professional, as were the drivers of all the buses.Our bike adventure in KK was a little extreme, especially for me, as the heat was really bad.   The two guides were amazing (we had a backup bus following us the whole way) and when we decided to stop, they loaded the bikes in the bus and took us the rest of the way in comfort.  Visited a family in a village and the whole experience was terrific.  (Sandakan Wildlife/Kiulu Cycling)

Jean & John
Sep 2016

Ok where to start!  Everything was great. Pick from airport was there waiting for us on arrival.  The hotel central to everything, clean and well maintained. Breakfast was buffet and very plentiful.  Turtle Island was rustic, with cold saltwater showers & single beds but not really a hardship when the beer is cold, the water warm, the food tasty and the sun is shining.  We really enjoyed the whole process and its definitely a conservation park that is doing something good.  As it was my birthday I sponsored the first eggs layed that evening, 64 in total.  So hopefully all live to be released late next month.
Sipilok – Fantastic experience, would recommend anyone to visit the centre.  Im glad we actually stayed overnight and didn’t have to rush off to catch a plane. We went back to the centre after lunch and spent another 2 hours just Watchung the orangutans in the outdoor nursery. Amazing!  The next morning before catching our flight we spent 2 hours at the Sunbear centre. Another fabulous experience. 
While we were in Kota Kinabalu we went out on a late afternoon river cruise to see the proboscis monkey & fireflies.  Another must see while in Sabah.
Thanks Matt for organising everything for me.  Definitely a different way to spend a birthday.

Lynda
October 2016

We had a fantastic time, thank you so much for organising a great holiday. We loved hanging out with the Shangri-La resorts, particularly Rasa Ria… that was incredible. We both came back exceptionally relaxed.

Dominic & Lucy-Kate
October 2016

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